For in-stock items, we process and ship orders the next business day. For build-to-order items, we ship the items the following business day after they are completed.
Please note: display models are hand-assembled and built-to-order — generally within 1 to 2 weeks. Orders for multiple models may take longer to ship.
We ship using USPS, FedEx, and UPS for domestic orders, including Alaska, Hawaii, APO/FPO, etc.
International orders can be shipped through USPS only. When checking out, a flat-rate will be charged per item. If the actual shipping cost is less than the flat-rate, exceeding $10, we will refund you the difference. Alternatively, contact us beforehand, and we'll work out the exact shipping costs.
Items may be returned within 30 days of delivery for repair or a full refund of their purchase prices plus tax. We'll either ship you a replacement part or send you a return label to cover shipping the items back to us.
Please fill out the following form with the details of the product or products you'd like to return, and we'll be in contact shortly to make things right!